Privacy Policy

1. Introduction

Scalus takes privacy seriously. This Privacy Policy explains how we collect, use and protect your personal information when you use our website and services.

2. What we collect

When you request a demo or contact us, we collect:

• Your name, phone number and email address
• Any information you provide in messages or enquiries
• Information about how you use our website (via analytics)

When you become a client, we collect and store:

• Business and billing information
• Customer leads and interactions with your Scalus system
• Website visitor data (anonymised)
• Other data necessary to operate your system

3. How we use your information

We use your information to:

• Provide and improve Scalus services
• Contact you about demos, invoices and support
• Respond to your enquiries
• Comply with legal obligations
• Prevent fraud and maintain security

4. Data storage & security

All personal information is stored on secure Australian servers with encryption. We use industry-standard security practices to protect your data. Only authorised Scalus staff can access client information.

5. Your rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

To exercise any of these rights, contact us at privacy@scalus.app.

6. Third parties

We don't sell your information. We may share information with trusted service providers (payment processors, hosting providers) who help us operate Scalus. We require these services to maintain the same privacy standards.

7. Cookies

Our website uses cookies to remember preferences and analyse usage. You can disable cookies in your browser settings. Essential cookies are required for the site to work properly.

8. Children

Scalus is not directed at children under 13. We don't knowingly collect information from children. If we become aware of such collection, we'll delete it immediately.

9. Changes to this policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date. Continued use of Scalus constitutes acceptance of the updated policy.

10. Contact us

Questions about your privacy? Contact us:

• Email: privacy@scalus.app
• Address: Melbourne, VIC, Australia

This privacy policy complies with the Privacy Act 1988 (Cth).