Integration guide

Connect your Google Business Profile

Takes about 2 minutes. Once connected, your reviews, ranking and enquiries all work together automatically as part of your Scalus system.

Why connect it

What this unlocks

Reviews on autopilot

New Google reviews flow straight into your dashboard, and the review request system can post happy client feedback directly to your profile.

Better local ranking

An active, well managed profile is one of the biggest local search ranking signals. Keeping it synced with your website helps you show up first.

Messages in one inbox

Questions and messages sent through your Google profile land in the same unified inbox as your website, SMS and social enquiries.

Step by step

How to connect it

You'll need to be signed in to the Google account that manages your business listing.

1

Open Google Business Profile Manager

Go to business.google.com and sign in with the Google account that manages your listing.

2

Select your business

Click your business name if you manage more than one profile. If you can't find your listing at all, search your business name on Google Maps first, it's usually already there waiting to be claimed.

3

Open Business Profile settings

Click your business name in the top left, then choose Business Profile settings from the menu.

4

Go to Managers

In the settings menu, click People and access (sometimes labelled Managers), then click Add.

5

Add Scalus as a manager

Enter tim@scalus.app, set the role to Manager, and click Invite. That's the only detail we need from you.

6

We take it from here

Scalus accepts the invite and connects your profile to your dashboard and review system. No further action needed, we'll confirm once it's live.

Not sure if you're the owner? If someone else set up your listing (a previous web designer, an agency, or a staff member), Google will show their email under Managers. Just let us know and we'll help you sort access, it's a common situation and easy to fix.

Questions, answered

Will this change anything on my profile?
No. Adding a manager doesn't change your listing, your posts, your photos or your reviews. It simply lets Scalus help manage and connect it, you stay the owner and keep full control at all times.
Can I remove access later?
Yes, at any time. Just remove tim@scalus.app from Managers in your Business Profile settings, the same screen you used to add it.
Do I need a Scalus package for this?
The connection itself is free to set up. The automated review requests, dashboard reporting and unified inbox are part of the Scalus system, ask us if you're not sure what's included in your plan.
What if I don't have a Business Profile yet?
No problem, tell us and we'll set one up for you from scratch as part of getting you live.

More integrations coming soon

Google Business Profile is the first of several step by step guides we're building. Need help connecting something else in the meantime?

Get in touch